TERMS AND CONDITIONS
LogoLive and it's parent company, IDstudio Design Services International(idstudio.info), agree to sign over all rights associated with ownership and usage of materials developed by LogoLive to the customer upon receipt of payment for said materials. Until such time LogoLive and it's parent company IDstudio Design Services International retains and reserves all rights to any content created by LogoLive as set forth by the Copyright Laws. Once approval of the final logo is received by LogoLive, the customer account will receive a "Project Completed " status at which time all rights connected with usage, full and unrestricted, will be released to the customer for use in all media, in all markets, for an unlimited period of time.
LogoLive and IDstudio Design Services International retains and reserves the rights to use any and all content developed by LogoLive, regardless of ownership, for display and self-promotional purposes only.
PAYMENT TERMS
1. LogoLive will secure the payment upon receipt of a completed order form, which will cover expenses to include, but not limited to the following:
Order processing, intellectual and proprietary materials utilized in development stages, creation and development time.
LogoLive will notify customer of any additional charges before beginning any services which may require additional payment.
2. Customer may notify LogoLive within 30 days of viewing proofs if s/he wishes not to purchase a final logo. If after 30 days from viewing any proofs customer has not requested any alterations and has not contacted LogoLive indicating that they do not wish to purchase a final logo, then customer shall be deemed to have approved and accepted the same and LogoLive will not-refund payment to customer, which charge is hereby expressly approved by acceptance of these terms and conditions. Upon approval of the final logo, all rights connected with usage, full and unrestricted, will be released to the customer for use in all media, in all markets, for an unlimited period of time.
PAYMENT SECURITY
LogoLive.com has integrated services of the third party payment processing company 2checkout.com and all credit card transactions are securely processed through 2checkout.com web servers. LogoLive.com, technically can not view or store credit card numbers of it's customers, therefore assumes no liability in the event of a transaction error. Customer can contact 2checkout.com and resolve the issue.
REFUND POLICY
There is a $75 administration fee for all refunds. Refunds granted only in step 1 of our design process.(See "Design Process")
The refund policy will not take effect:
1) If the customer approved the logo.
3) If we begun working on one of the concepts(step2 of design process).
4) If the company we are making the logo for closes, changes their name, or their activity.
5) If the project was closed for reason unrelated to our design.
6) If we do not hear back from customer for more than 1 month. COPYRIGHT ISSUES
LogoLive and IDstudio Design Services International make no guarantee of copyright to customer. Customer assumes responsibility of obtaining Trademark or Copyright of any material created by LogoLive.com. LogoLive and IDstudio Design Services International assumes no liability in the event that customer is unable to obtain Trademark or Copyright of said material for any reason.
|